Air Gym Policy and Etiquette
General information
- Free Classes: AirGym.Family does not offer free classes on a regular basis. Any complimentary classes or workshops are pre-scheduled as special events or promotions and will be clearly marked.
- Trial Class: New attendees may try a 15-minute portion of any class free of charge. If they wish to continue, the original class price will apply unless a promotion is active.
- Memberships & XP Packages: AirGym offers monthly Club memberships, along with XP Packages. XP Packages provide flexible access to classes and services with up to 50 % added value to the baht paid and XP valid for 60 months.
Special Conditions
- Service Interruption: In the event of service interruptions due to unforeseen circumstances, memberships or XP balances will be extended or refunded based on any remaining credits.
- Refund Policy:
- Daily Rate: Refunds for Club memberships will be issued at the rate of 300 baht per day of attendance. And for Kids & Teens club at the rate of 800 baht per day. The refund amount will be based on the number of days attended, and any remaining balance will be refunded accordingly.
- Group Sessions: XP Refunds for unused classes will recalculate attended group sessions at 600 baht per hour. Any remaining balance will be refunded, or unused classes may be transferred to a family member or friend.
- Other Services: If XP has been used for other services, refunds will be calculated at standard retail prices, with no package discounts applied.
Promotions
- Duration: Promotions are valid only for the specified period and cannot be extended.
- Combining Offers: Multiple promotions cannot be combined unless explicitly stated. Contact AirGym administration for accurate, up-to-date promotional information.
Group classes attendance policy
- Punctuality: Please arrive on time. Late arrivals may be denied entry to ensure a safe warm-up.
- Capacity Limits: Classes may have space and equipment limits for safety.
- What to Bring: A fresh sports towel and a sealed water container (no glass). Consult a physician if you have health concerns.
- Effort and Conduct: Classes are not competitions. Follow the instructor’s lead, respect others, and maintain a pace that feels right for you. Injuries caused by neglecting instructor guidance or unreported health issues are the participant’s responsibility.
- Dress Code: Wear appropriate workout attire (see dress code guide).
- Low Attendance: Classes may be canceled if fewer than 3 participants attend for 3 consecutive sessions. AirGym.Family will notify participants at least 15 days in advance.
- Language: Instruction is provided in English and Thai. If another language is needed, members must provide their own translator.
Gym Membership and Behavior
- Selective Membership: AirGym.Family carefully selects members to create a positive environment for all.
- Policy Violations: Members who violate gym policies will receive three warnings. Following these, AirGym reserves the right to terminate membership with refunds based on remaining balance.
- Children’s Behavior: For children struggling with class discipline, alternative arrangements like personal training may be recommended. If necessary, other studios or gyms may be suggested to meet the child’s needs.
Open Gym Waiver
- Assumption of Risk: Students acknowledge that engaging in self-training and the use of gym facilities and equipment entails inherent risks. These risks may include, but are not limited to, minor or major injuries, muscle strains, sprains, fractures, or more severe injuries. Students are aware that potential hazards may exist within the gym environment.
- Personal Responsibility: Students are responsible for their own safety and wellbeing while using AirGym.Family’s facilities and equipment during open gym hours. Students are expected to exercise caution, adhere to safety guidelines, and conduct themselves responsibly.
- Safety Precautions: Students agree to exercise safely and employ best practices in their self-training. Students will not engage in any activities they are not qualified or competent to perform. Safety precautions should be taken to prevent harm to themselves and others.
- Medical Condition Disclosure: Students affirm that they should consult with a physician before participating in any exercise or fitness program. Students confirm they have no medical conditions that would prevent their safe engagement in physical activities.
- Release of Liability: Students hereby release and discharge AirGym.Family, its instructors, staff, and management from any and all liability, claims, demands, actions, or causes of action arising from or related to any injury or harm that may occur during their use of the gym facilities and equipment. This release of liability includes injuries or damages that may result from negligence or carelessness on the part of AirGym.Family, its staff, or other participants.
- Indemnification: Students agree to indemnify and hold AirGym.Family harmless from any claims, lawsuits, or demands made against them as a result of Student’s use of the gym facilities and equipment.
- Emergency Medical Treatment: In case of an injury or medical emergency, Students consents to and authorizes AirGym.Family to secure and administer emergency medical treatment.
By accepting these terms, Students acknowledge that they have read and understood this Waiver and assume the risks associated with self-training at AirGym.Family during open gym hours. Students are solely responsible for their safety and wellbeing during their time at the gym.
Detailed dress code recommendations for:
- Aerial Classes: Long, stretchy pants; T-shirt covering armpits; barefoot.
- Handstand/Circus Fit Men: Comfortable pants or shorts, T-shirt, wrist wraps, barefoot.
- Pole Sport/Dance: Short shorts, sleeveless top, barefoot.
- High Heels: Comfortable clothing, barefoot or high heels.
- Dance Classes (Contemporary, Ballet, etc.): Stretchy, comfortable clothing, barefoot or ballet shoes.
- Hip-Hop/Kpop/Jazz: Breathable clothing, sports shoes.
- Stretching Classes: Stretchy clothes, comfortable top, barefoot.
- Fitness Classes: Comfortable clothes, sports shoes.
- Gymnastics/Acrobatics: Stretchy clothing, barefoot unless specific shoes are required.
Booking / Cancellation Policy
We appreciate your cooperation in adhering to our booking and attendance guidelines:
- Advance Sign-Up: We encourage booking classes before the scheduled day so instructors can tailor training effectively.
- Minimum Class Attendance: Classes require at least 2 participants to proceed.
- Weekly Reservations: Reserve your classes through the AirGym app by the end of the day on Sunday for the following week.
- Last-Minute Bookings: Reservations up to 4 hours before class starts are welcome, based on availability.
- Late Cancellations: Cancel at least 4 hours before the class to avoid penalties. Late cancellations or no-shows will result in full charges.
Thank you for your cooperation in adhering to these guidelines, which help ensure a positive experience for the AirGym community.